Organisational information

Reservation and booking

Please send us your request for an event in writing by e-mail or fax. We create an individual offer with the services you request.

Arriving by train? We are happy to pick you up from the train station in Gmund. Simply inform us in advance by e-mail or phone about your arrival time. We need you to register no later than 12 noon on the day of arrival.

General terms and conditions

Scope
These terms and conditions apply to the rental of:

  • Hotel rooms, meeting and function rooms
  • as well as for all associated catering and other additional services of the ComTeamHotel, particularly in the organising of events and conferences.

Conclusion of the contract, liability
We will keep our ComTeamHotel offer as a confirmed reservation for you for 14 days from the date of the offer. The contract comes into effect through written confirmation of the offer by the client, by e-mail or fax, and becomes binding once the order is accepted. The contracting parties are the client (organiser, guest, company) and the ComTeamHotel. By confirming the offer, the general terms and conditions of the ComTeamHotel are considered accepted.

Subleasing or subletting requires the written approval of the ComTeamHotel.

In the event of an order for a third party (e.g. as an intermediary), the client shall also be jointly and severally liable for all obligations arising from this contract. The client shall be liable for any loss or damage caused on his part, as well as any loss or damage that he himself has caused. It is the organiser's responsibility to take out the appropriate insurance.

The ComTeamHotel shall only be liable for items brought in. Items that are left in generally accessible areas of the ComTeamHotel are not considered to be brought in. Valuables should be deposited at reception.

Items left behind will only be forwarded at the request, risk and expense of the client.

Services, prices, payments
All agreed prices include value added tax. An increase in value added tax after conclusion of the contract shall be borne by the client.

If the period between conclusion of the contract and the event exceeds 12 months, the ComTeamHotel reserves the right to change prices.

Invoices from the ComTeamHotel are due without any deductions within 10 days of the invoice date.

The ComTeamHotel is entitled to demand an advance payment of 50% of the expected rate as part of their offer. Third party services that are ordered by the client and billed to the hotel may also need to be paid in advance.

Cancellation
If the advance payment is not made even after an appropriate deadline set by the ComTeamHotel, then the ComTeamHotel shall be entitled to cancel the contract.

Furthermore, the ComTeamHotel is also entitled to withdraw from the contract for objectively justified reasons, e.g. force majeure. The ComTeamHotel must notify the client of this immediately. There is no right to compensation for damages, except in the case of gross negligence on the part of the ComTeamHotel.

Should the organiser be a political or ideological association, approval from the ComTeamHotel is also required for the contract to be valid. If the organiser conceals the fact that he represents such an association, the ComTeamHotel is entitled to terminate the contract without notice.

Furthermore, the cancellation conditions shall apply.

Bringing your own food and drink
You must not consume your own food and drink in the common areas of the ComTeamHotel or its entire outdoor area, unless individual special arrangements such as corkage or cover charges have been agreed.

Room changes
The ComTeamHotel reserves the right to make room changes insofar as this is reasonable for the contractor.

Arrival/Departure
Reserved hotel rooms are available to the guest from 2 pm on the day of arrival until 10 am on the day of departure. Subject to availability and prior agreement, rooms can also be vacated after 10 am on the day of departure. The ComTeamHotel reserves the right to charge an appropriate fee for this.

Night time
peace In all outdoor areas of the ComTeamHotel, the 'night time peace' period applies from 10 pm until 8 am.

Cancellation conditions and costs
In the event of a cancellation by the client, the following cancellation regulations apply for room, meeting and event bookings in the ComTeamHotel: from 4 weeks before the respective event we charge 60%, up to 2 weeks before the respective event we charge 80%, up to 5 days or less before the respective event we charge 100% of the agreed payment as cancellation costs.

The agreed payment is calculated according to the current reservation status (participants) x the price of the booked package/room rates plus occupancy costs etc.

In principle, third-party services that the ComTeamHotel orders at the request of the client must be invoiced, unless the third-party company does not invoice this.

If the number of participants is exceeded, the ComTeamHotel must be consulted. Invoicing is based on the actual number of participants.

All changes must be made in writing.

Data protection
The client agrees to the ComTeamHotel storing the contract data and billing data, as long as this data is used to organise the event or complete the invoicing.

Supplementary agreements, place of jurisdiction
Supplementary agreements are only binding if they have been confirmed in writing. The place of jurisdiction is Miesbach.

Severability clause
Should any provision of the general terms and conditions be ineffective, this shall not affect the validity of the other provisions. German law applies.

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